1968
Maurice and Helen Smith started Norset Office Supplies and based their company in Cheddar, Somerset. They mainly covered Clevedon, Weston-super-Mare, Burnham-on-Sea, Wells, Shepton Mallet, Glastonbury, Paulton, Radstock, and Street.
1971
In 1971, Norset Office Supplies purchased Percy Olds Ltd in Taunton to gain Ltd status (whinchat the time was very hard to obtain) and a foothold in the Somerset County town. We expanded our market to Minehead, Bridgwater, Wellington, Ilminster, Chard, Martock, Langport, Somerton, and Yeovil.
1976
In the early 1970's a change in direction was made to concentrate on products such as Electrostatic Photocopiers. In 1976 a dealership was gained with Sharp Electronics UK making Norset Office Supplies Ltd the first company in Somerset to specialise in plain paper photocopiers.
1987
In 1987 the company became a major supplier of facsimile machines which strengthened the link with the Harris/3M organisation, then known as Lanier (UK) Limited, now part of the Ricoh Corporation. This relationship was further enhanced in 1990 by adding the complete range of Lanier products (photocopiers, facsimiles, voice products and information management systems).
1992
In 1992, an unprecedented agreement between ourselves & Lanier Worldwide Corporation was set in motion; we were to trade as Lanier (South West), ensuring high levels of service along with customer driven performance.
1998
Lanier purchased Office Equipment Supplies (South West) Ltd based in Redruth, Cornwall. This helped solidify our presence further down in the South West.
2001
We acquired Analogue & Digital Services (ADS) Ltd in Bristol, strengthening our presence in Bristol, Bath, Portishead, Thornbury and Yate.
2003
Began working with Ricoh in April.
2005
Started working with Laserfiche in January.
2006
Started working with Utax/Kyocera in March.
Became a Docuware Reseller in September.
2009
Was appointed as a PaperCut Reseller in March.
2012
Began working with Develop and Konica Minolta in May.
Was appointed a Prism Reseller in September.
2014
Began a partnership with Toshiba in February.
2017
Began a partnership with Epson in June.
2018
Appointed as a Square 9 Reseller in June,
Today
Today we still operate with those same traditional values, under the direction of the next Smith family generation, whilst utilising all the contemporary technology available to us.


